Encrypt Stick Portable USB Encryption Software

Userguide Available! The Encrypt Stick Userguide is now available for download. You can get it by clicking here!

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Frequently Asked Questions

• Q. How do I upgrade from my current version?
• A. Simply downlaod the latest version of Encrypt Stick and run the setup wizard. It is reccomended that you decrypt and backup your files prior to upgrading.
• Q.How do I upgrade to version 5 if I have version 4.2 and older
• A. Please follow the steps below:
  • » Always backup all of the files on your USB drive
  • » Remove the current EncryptStick.exe file from your flash drive
  • » Visit http://encryptstick.com/download to download the latest version
  • » The Setup Wizard will automatically run choose your USB flash drive then click "Next"
  • » The wizard will complete and then click on "Finish"
• Q. How do I find out what my current version is?
• A. Login to the application and click on "Help" then click on "About". Here you will see the current version you are running.
• Q. Can I use EncryptStick on both Mac and Windows? How do I do it?
• A. Yes you use one USB flash drive to run both the Mac and Windows versions of the software. Simply click on "Download" from the main menu on encryptstick.com. At the bottom of the page click on the Windows version and save it to your USB flash drive, then click on the Mac version and also save it to the same USB flash drive.
• Q. Can I encrypt a file on a Mac and then access it from a Windows PC?
• A. Yes.
• Q. If I buy a new drive do I have to buy a new license?
• A. Yes based on our license agreement, one license per USB flash drive.
• Q. What if I have multiple USB flash drives?
• A. You will be required to purchase a license for each USB flash drive you want to run the application on.
• Q. Can I transfer my license to another USB flash drive?
• A. No, once the license has been registered you may not transfer it to another USB flash drive.
• Q. Do I have to install your software on a USB flash drive?
• A. Yes, it is only installed on the flash drive and not on any computer.
• Q. What is a vault?
• A. A vault is an encrypted folder that is created by EncryptStick and can only be viewed and accessed while running EncryptStick. A vault is used to hold/organize folders and files that are fully encrypted.
• Q. Is there a limit to the number of vaults that I can create?
• A. No.
• Q. Is there any type of file that I can't encrypt?
• A. No.
• Q. Is there any limit to the size or number of files that I can encrypt with one license?
• A. The only limit is that you have enough space available on the media that you are encrypting the data or files on. An example is if you are writing to an external USB hard drive and there is 300 GB's of free space, you can then encrypt up to 300 GB's of data.
• Q. Can I create a vault on my server?
• A. Yes, you can create a vault on any writable media or device that you have access to from the computer you have the USB empowered flash drive attached to.
• Q. Can I access my encrypted data from a remote location using a VPN connection?
• A. Yes, as long as the VPN connection provides you with the same physical path if you were on the local machine.
• Q. Will EncryptStick stop key loggers and phishers?
• A. If the computer you are using has a key logge, screen capture or phisher virus Encryp tStick will not stop them from running. However, if you use Encrypt stick's Virtual Keyboard and Password Manager you can eliminate the risk of either of these viruses from getting access to information that they could use to steal your information.
• Q. What happens if I lose my USB flash drive with EncryptStick on it?
• A. You simply purchase a new USB flash drive and then purchase a new Encrypt Stick license for that new drive and then use our Lost Flash Drive tool to gain access to any data that was encrypted using your lost USB flash drive. As well you can rest easily knowing that all of your data was encrypted and NOBODY can ever get access to that data. Note: Proper backup procedures must be followed for the Lost Flash Drive tool to work.
• Q. Do I have to have a special USB flash drive to run your software?
• A. Any USB flash drive will work.
• Q. Why should I or why do I have to encrypt my data?
• A. If you are an individual and not a company then you should do it to protect anyone from stealing anything that is personal to you for example: banking information, login accounts and passwords, tax returns, online transactions, credit card information, medical information, your thesis, homework the list goes on but in general anything that could assist someone to steal your personal identity or what you want only viewed by you only.
  If you own or are part of a business the list is even longer: there are bi-laws that must be followed depending on where you live (HIPPA, PIPEDA) requiring you to encrypt personal data about your employees and customers. Yearly Financial Statements, business proposals, business plans, banking records and info, building specs, IT infrastructure diagrams, training materials for new employees, accident reports, union grievances… the list goes on to include any information that is covered in local bi-laws as well as any information that could give your competition a competitive edge.
• Q. What's 512 bit polymorphic encryption?
• A. Without getting into technical terms it is the strongest encryption available on the market today, it has been available for almost 10 years with over 4 million copies in the market and nobody can hack the 512 bit encryption key.
• Q. What happens when there are updates, do I have to purchase a new license?
• A. Updates are free to download. No, you do not have to purchase a new license, our license never expires.
• Q. How many passwords can I create with the Password Manager?
• A. There is no limit to the number of groups or accounts that can be created using Encrypt Stick's Password Manager Tool.
• Q. Is it available for Linux?
• A. No, not at this time but will be in the future.
• Q. Can I send encrypted email to others?
• A. Not at this time
• Q. If I need help with my Encrypt Stick where do I go?
• A. You should visit our website at www.encryptstick.com navigate to our support page. If you do not find the answer then create an on-line support ticket.
• Q. Why should I use Password Manager?
• A. It will store all of your account login id's for web or server accounts, create and store strong passwords for all of your accounts, store online banking information, fully portable and encrypted. You will only need to remember one password ever again!
• Q. Is there a built in encrypted web browser?
• A. Yes
• Q. Is your browser safer than Microsoft and Firefox?
• A. Yes, we have built our own browser that keeps your browsing history, bookmarks and cache fully encrypted.
• Q. Why should I use your browser?
• A. Our browser is fully portable and never requires installation on any computer. It is fully encrypted so if your USB flash drive is lost or stolen nobody can gain access to your favourites, surfing history or cookies. It works on any PC without leaving a footprint.